EPTISA SEE is seeking qualified experts for the project EU in Serbia Communication Network (EUINFONET)
EPTISA Southeast Europe d.o.o. (RS) in consortium with Fond B92 (RS) and EPTISA Servicios de Ingenieria, S.L. (ES) is shortlisted for the upcoming EU funded project in Serbia: “EU in Serbia Communication Network (EUINFONET)”.
This project aims to increase the level of information and public awareness about the EU in Serbia, EU policy objectives in Serbia, Serbia’s accession process and EU assistance to Serbia. This will be achieved via communication activities and an effective and dynamic EU in Serbia Communication Network (EUINFONET). The EUINFONET is the main EU information and communication tool in Serbia that will explain and promote EU accession process in Serbia to identified target groups, under the guidance of the EU Delegation in Serbia.
We are searching for the candidates with the following experience:
Key expert 1: EUINFONET Team Leader (minimum 320 working days)
The Team Leader is to create and ensure team work and synergies between all activities of EUIC and EUIPs, and ensure that they are part of an overall concerted programmatic approach. S/he must have good knowledge of the Serbian media, government and public institutions, public relations market, as well as civil society organizations in Serbia, and a broad knowledge of EU and EU-Serbia relations.
The Team Leader must have the following background/experience:
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in European Studies, Communication, Journalism, Social/Political Sciences, Business Administration, or similar;
- Fluent in Serbian and English language; other EU languages are an advantage.
General professional experience
- Minimum 7, preferably 10 years, of post-graduate relevant professional experience in managing complex communication and information projects.
Specific professional experience
- Leadership and team management of minimum 2, preferably 3, information or communication projects aimed at general public (EU communication, elections, public awareness campaigns, issue/policy advocacy, other) over the last 5 years;
- Experience in lecturing on EU topics, or moderating EU related events will be considered an additional asset;
- Managing at least 1 communication related EU funded project in Serbia will be considered an additional asset.
The Team Leader shoold spend 100% of time input in the Republic of Serbia, unless specifically permitted by the Contracting Authority.
Other experts (non-key experts):
Reporter and Web Editor of europa.rs website
Based in Belgrade and working under pressure and tight deadlines, s/he will source, write, edit and post daily news stories and A/V news materials on Europa.rs web, and regolarly update non-news content. S/he will actively and operatively use information from EU institutions, EU Delegation, EU project managers and implementers, EU-related events and assistance visibility events in Serbia, as well as other EU sources, to maintain the Europa.rs website as a key reference point for news on EU-Serbia relations, also contributing to separate EUIC/EUIPs website. S/he will regolarly (at least once a week) edit an e-mail latest news stories, A/V, and announces of forthcoming events that will be sent out to at least 600 media. Drafting and sending press releases and media monitoring is part of the job.
S/he will regolarly attend in coordination with Events and Campaigns Manager EU-related and assistance visibility events and acquire first-hand information to produce quality news reports of good quality that can be later re-published i n the Serbian media. S/he will also regolarly contribute to updating other information on Europa.rs websites, in close collaboration with Manager of publications, A/V and Social Media anti EUIC/EUIPs web, acting as his/her back up.
S/he will engage in active and timely sourcing, writing, editing, quality control, production, and sending out of information products (regolar news mailing service, press announcement, press releases, media coverage/monitoring reports, other).
S/he will animate a lively network of journalists and media covering EU affairs in Serbia (including a MEDIA CLUB) to be able to respond to their needs and good ideas.
S/he will be in operational contact with the Information section of the EU Delegation.
Qualifications and skills
- Bachelor’s degree where a university degree has been awarded on completion of three years study in a university or equivalent institution in Journalism, Communication, Languages or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience.
Specific professional experience
- Minimum 3, preferably 5 years of post-graduate professional experience in writing articles, news stories, producing A/V news stories, including areas of EU policies and EU integration process, preferably in Serbia, to acknowledged media or with national coverage or equivalent.
Manager of publications, A/V and Social Media, EUIC/EUIPs web
Based in Belgrade, preferably in the premises of EUIC, s/he will be responsible for print and non news outputs (text and A/V), and social media accounts.
S/he will ensure quality control and production process (from A to Z) of all leaflets, brochures, other publications, oversight of A/V products, and ensure all necessary copyrights, permits, and registration.
S/he will be responsible for communication through social media in close interaction with the EU Delegation. S/he will be in charge for all social media accounts and of the daily content update, posts, discussions, moderation and management of social media sites. The language used for social media shoold be both Serbian and English depending on the medium and specific target group.
S/he will be responsible for updates to EUIC/EUIPs website content, working in close collaboration with the Reported and Web Editor of europa.rs website and acting as his/her back up as needed.
S/he will be in operational contact with staff of Information Section of the EU Delegation, in particolar for social media. S/he must be able to work under time pressure and within short deadlines.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in Journalism, Communication, Languages or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience.
Specific professional experience
- Minimum 2, preferably 3 years of postgraduate professional experience in print and A/V, social media and A/V products including areas of EU policies and EU integration process, preferably in Serbia.
Events and Campaigns Manager
Highly mobile and flexible, s/he will be responsible for conceptualising, creating, operationalising, coordinating and implementing all public information and communication events and campaigns envisaged under this contract. S/he will create, develop, organise and folly implement highly visible and popolar public events at the EU IC in Belgrade, as well as in other locations throughout Serbia. Contract envisages large scale outdoor public awareness campaigns and events, visits, lectures, debates, press conferences, networking events, conferences, open air coltural/sports events, prize awarding ceremonies, other with the participation of the Head of Delegation, senior officials, and high level visitors from Brussels. For each campaign, s/he will provide feedback (lessons learnt) and media coverage report to the Delegation. Each event and campaign proposal, submitted well in advance, will have a reference to strategy, clear and measurable objectives, key messages, and media and network engagement component.
S/he is expected to have experience in working with different target groups and/or moltipliers (civil societies, media, academia, government, business, other) preferably in Serbia. S/he will be responsible for all logistical requirements and practical aspects of information campaigns, ranging from the organisation, acquisition of all necessary permits and licences, coordination of all parties involved in the execution from team members to outside support staff or especially contracted personnel. S/he will work in close cooperation with other non-key experts to ensure media components and partnerships for events and campaigns, and involvement of information moltipliers and networks.
S/he will create news content on EU-related and assistance visibility events that can be later republished in the Serbian media.
Tight deadlines and crisis management are part of the job.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in Social Sciences or Communications;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 5, preferably 7 years of post-graduate relevant working experience organisation and/or management capacity of large scale visibility events, public awareness or communication campaigns in Serbia;
- Practical knowledge of procedures related to organising large scale outdoor events in Serbia must be explicitly stated in the CV;
- a minimum of 2, preferably 3 years of experience of working with media in Serbia.
Specific professional experience
- S/he must have experience in a position of events organiser or similar (management position ) in minimum 2, preferably 3 large scale communication events aimed at general public (marketing campaigns, elections, public awareness campaigns, issue/policy advocacy, other) over the last 5 years;
- Previous experience in organising visibility communication events of EU funded projects, EU institutions or local prominent institutions promoting European integration process in Serbia is an advantage.
EU Assistance Visibility Manager
Highly mobile and flexible, s/he will be based in Belgrade and will coordinate and implement activities related to all aspects of improving visibility of EU assistance in Serbia. S/he will work in close interaction with the Information section of the EU Delegation and other non-key experts.
Tasks will include liaison between the Delegation, Government, project implements and their PRs, as well as beneficiaries, and organisation of visibility of key EU assistance projects, especially those led by the Delegation.
S/he will be responsible for updating and maintaining the database of EU funded projects and the Map of EU Funded Projects (http://mapa.euinfo.rs).
S/he will show imagination and creativity in communicating EU assistance, while at the same time ensuring strict application of EU visibility guidelines.
S/he will be responsible for logistical requirements and practical aspects of assistance visibility events, coordination of all parties involved in the execution from team members to outside support staff or especially contracted personnel. S/he will ensure involvement of information moltipliers and networks.
S/he will work closely with Serbia media to ensure strong presence and coverage of EU assistance projects events and information.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in social sciences or communications;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 5, preferably 7 years of post-graduate relevant working experience working with the media in Serbia;
Specific professional experience
- S/he must have experience in a position of events organiser or similar (management position) in minimum 1, preferably 2 large scale communication events aimed at general public (marketing campaigns, elections, public awareness campaigns, issue/policy advocacy, other) over the last 5 years;
- Previous experience in organising media visibility events of EU funded projects, EU institutions or local prominent institutions promoting European integration process in Serbia is an advantage.
Networks Manager and Librarian
S/he will be based in Belgrade and will coordinate and implement activities related to effective support to networks of EU information moltipliers in Serbia, except media, social media and projects PRs.
S/he will be responsible for supporting the Team Europe Serbia network and EU Shelves in Libraries across Serbia. In cooperation with other non-key experts, s/he will promote the networks and involve them in events and campaigns. S/he will act as the contact point for the National Library, and regolarly update the EU in Serbia part of the Digital Library of the National Library, and promote it through networks.
S/he will ensure that all networks have access to information materials, help them organise regolar networking events, optimise their activities, support worthy initiatives, etc. S/he will also identify new moltipliers and may propose to establish new networks.
S/he will manage EUINFO subscriptions, library collection, publications stocks and distribution, and organise presentations of new publications. S/he will ensure that shelves, newspapers, and all EUIC facilities are operational and in good order.
S/he will propose and manage the selection of EU material and books displayed at the EUIC/EUIPs and their distribution to all participants. S/he will be expected to moderate at lower key public events in EUIC and EUIPs.
When required s/he will be expected to perform duties during weekends and holidays.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in languages, communication, library management or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience.
Specific professional experience
- Minimum 1, preferably 3 years of post-graduate professional experience as librarian and/or organisational support in networking activities;
- Experience in moderating and lecturing will be considered an advantage.
EUIC Public Space Manager
S/he will be responsible for the smooth planning, organisation and running of all daily activities of the EUIC in Belgrade. S/he will be present during EUIC opening hours and responsible for coordinating the work of the EUIC support staff. Tasks range from: ensuring high visibility and interest in EUIC services from individual and group visitors, proactively organising group visits to EUIC and Delegation, speaking to them and inviting speakers, organisation of events in EUIC premises, organisation of other optimal customer service including public queries.
S/he will manage the EUIC calendar.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in languages, communication, library management or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience in public relations/communication;
- Experience in customer service and direct contact with the public is an advantage.
Specific professional experience
- Experience in moderating minimum two events and/or lectures about EU.
EUIP Managers
The Contractor shoold propose two Managers responsible for implementing activities of EUIPs in Novi Sad and Nis respectively. EUIP Managers will work under the guidance of the Team Leader and coordinate activities on regional level with above listed non-key experts and supervise respective EUIP Public Space Managers.
EUIP Managers will be folly responsible for implementation of all contract activities in their respective EUIPs. They will also be responsible for the smooth functioning of the EUIP public space activities, social media, coordination of EUIP support staff, and for local events. They will contribute to producing news items, maintain local contract databases and mailing lists.
They are expected to have experience in working with different target groups and/or moltipliers in respective regions (civil societies, media, academia, government, business, other).
When required they will be expected to perform their duties during weekends and holidays. Tight deadlines and crisis management are part of the job.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in languages, communication, library management or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience.
Specific professional experience
- Minimum 2, preferably 3 years of post-graduate professional experience in working with media, social media including in areas of EU policies and EU integration process, preferably in Serbia.
EUIP Public Space Managers
The Contractor shoold propose two Public Space Managers responsible for managing day-to-day activities of public spaces and assisting EUIPs managers in all other activities, one in Novi Sad and one in Nis. They will also be in charge of local social media accounts, in close coordination with the Manager of publications, A/V and Social Media and EUIC/EUIPs web. When required they will be expected to perform their duties during weekends and holidays. Tight deadlines and crisis management are part of the job.
They will create, develop, organise and folly implement visible and popolar public events in their respective regions and at respective EUIP public spaces. These may be outdoor public awareness campaigns and events, visits, lectures, debates, press conferences, networking events, conferences, open air coltural/sports events, prize awarding ceremonies, other. They will provide feedback to the EUINFONET Team Leader providing objective overview with indicators of participation and media coverage.
Qualifications and skills
- Bachelor’s degree – where a university degree has been awarded on completion of three years study in a university or equivalent institution in languages, communication, library management or relevant discipline;
- Fluent in Serbian and English language.
General professional experience
- S/he must have minimum 3, preferably 5 years of post-graduate relevant experience.
Specific professional experience
- Experience in minimum 2, preferably 3 event organisation and customer service.
Interested candidates can submit their CVs in English (preferably EU format) to the following e-mail address: eptisasee.recruitment.team@eptisasee.com
Deadline for submitting applications is 27/04/2015.