Donor: EU – CARDS
Budget: € 1,450,230
The overall objective of the project was to provide further institutional support to solid waste utilities in Kosovo, with the objective to provide to the citizens and enterprises/public institutions of Kosovo a stable solid waste service at affordable prices.
The project consisted of the following:
- Organisational and operational support focusing on efficiency gains through improved organisation of daily operations and improved management; extended rural service coverage and enhanced customer service; improved asset maintenance procedures; strengthened customer services and compliance with the WWRO regulation; and
- Financial management support focusing on development of financial self-sustainability, cost recovery, improved billing and collection, financial control systems and development of business planning.